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Sol Serene

privacy policy

I. Privacy Policy

1. Overview

Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or book services through Sol Serene Massage & Lymphatics.

2. information we collect

We collect personal information necessary to facilitate your booking and ensure a safe therapeutic experience. This includes your name, contact information, billing details via our secure payment processor, and voluntary health history provided through your intake forms. If you opt into our digital list ("The Orbit"), we collect your email address and/or phone number.

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We may collect the following types of information:

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Personal Information:

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Your name, email address, phone number, and other contact details you provide when booking a session, subscribing to our newsletter, or submitting an inquiry.

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Health Information:

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Intake forms or consultation notes may include relevant wellness or health details, which are kept confidential and used solely for therapeutic purposes.

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Website Usage Data:

Information such as your IP address, browser type, pages visited, and time spent on our site, collected through cookies and analytics tools

3. How We Use Your Information

Your information is used to:

Schedule and customize your services

  • Confirm and send reminders of any appointments

  • Reserve appointments and process payments

  • Review any possible contraindications for our services.

  • Communicate with you in regards to your appointment

  • Share occasional updates, wellness tips,  and promotional content (You may opt out of these communications at any time..)

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4. Data Protection & Confidentiality

All medical and personal information disclosed during your intake or session is kept strictly confidential. We do not sell, trade, or rent your personal information to third parties. Your data is secured through our encrypted booking and site-hosting platforms.

5. Sharing Your Information

We may share your information with trusted third parties (e.g., our booking system or email platform) to provide services. These providers are required to protect your data and use it only for intended purposes.

We do not sell, rent, or trade your personal information.

6. Cookies & Analytics

Our website may use cookies to improve functionality and analyze visitor behavior. You can disable cookies through your browser settings. We may use tools like Google Analytics to better understand how visitors interact with our site.

7. Your Rights

You may:

  • Request access to the personal data we hold about you

  • Ask us to correct or delete your information

  • Unsubscribe from marketing communications at any time

To make a request, contact us at: admin@solserene.com

8. External Links

Our site may include links to third-party websites, such as social media platforms, booking systems, or wellness resources. We are not responsible for the privacy practices of these sites.

9. Policy Updates

Sol Serene Massage & Lymphatics  reserves the right to modify these policies at any time. Updates will be reflected on this page, and continued use of our services constitutes agreement to the revised terms.

10. contact

If you have any questions about these Privacy Policies, please contact us at:

Taylor Mack, LMT
Email: admin@solserene.com
Website: www.solserene.com

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